
Cleanup
A furnace misfire can coat your entire home in oily soot within minutes. Our crews clean every surface, inspect your HVAC system, and coordinate your insurance claim from start to finish.
A puff back occurs when unburned oil vapor ignites in a furnace or boiler, sending a pressure wave of oily soot through your heat exchanger and into your duct system. Within minutes, fine black soot coats walls, ceilings, furniture, and contents throughout the entire home — even rooms far from the furnace.
Puff back soot is oily and fine-particulate, which makes it uniquely difficult to clean. Standard cleaning methods smear it deeper into surfaces. Our team uses dry sponge methods first, followed by chemical cleaning, to safely remove soot without spreading staining. We also clean and inspect your furnace and ductwork to prevent a repeat event.
Puff back is covered under most homeowner's policies. We document the full scope and coordinate with your adjuster directly.

We inspect all affected rooms and document the full extent of puff back soot distribution.
Your furnace, flue, and heat exchanger are inspected to identify the cause and prevent recurrence.
Oily puff back soot is removed from all surfaces using dry sponge methods before any wet cleaning.
The full duct system is cleaned to remove embedded soot and prevent re-soiling after startup.
Thermal fogging removes residual odor and a final inspection confirms all surfaces are clean.